Returns & Exchanges
At Nomad Watch Works, we want you to be completely satisfied with your purchase. If your new watch strap or accessory isn't the perfect fit, you can return or exchange it within 30 days of delivery provided it is in its original, unworn condition.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack the item in its original packaging, ensuring all tags and protective films are intact to qualify for a full refund.
Ship the Item
Affix the provided shipping label or use a tracked postal service to send the package back to our designated inspection center.
Quality Inspection & Refund
Once our team verifies the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing